联系支持
请求中请提供
- 问题类型：登录、OAuth、同步、规则、插件、安全或数据删除。
- 发生时间和您看到的错误信息。
- 广告账户 ID 或店铺 ID。请不要提供密码或令牌。
- 是否影响真实广告计划，以及是否已经启用紧急停止。
- 必要时提供已经脱敏的截图。
紧急停止与撤销
如果您认为账户存在异常操作，请先在控制台启用全局紧急停止，再断开 TikTok 官方授权。若无法登录控制台，请在 TikTok Business 授权管理中撤销本应用，并立即联系支持。
官方 API 应用已获批准；在客户完成 OAuth 且管理员显式开启独立写入闸门之前，本产品不能修改该广告账户。
平台审核支持
审核员可以使用公开的 审核指南 查看请求权限、回调地址、演示路径、数据处理和安全限制。如需临时演示账户，请通过本页邮箱联系并注明审核机构和申请编号。
Contact support
Include in your request
- Issue type: sign-in, OAuth, sync, rules, extension, security or data deletion.
- Time of occurrence and the exact error shown.
- Advertiser ID or shop ID. Do not provide passwords or tokens.
- Whether live campaigns may be affected and whether emergency stop is active.
- A redacted screenshot when necessary.
Emergency stop and revocation
If you suspect an abnormal account action, enable the global emergency stop in the console and disconnect TikTok official authorization. If you cannot sign in, revoke the app in TikTok Business authorization management and contact support immediately.
The official API app is approved. The product cannot modify an advertiser until the customer completes OAuth and an administrator explicitly enables the independent write gate.
Platform review support
Reviewers can use the public Reviewer Guide for requested access, callback details, demo path, data handling and safety limits. Request a temporary review account by email and include the reviewing organization and application reference.