断开授权并删除数据

立即撤销官方访问

1. 登录土拨鼠 GMVmax 控制台。
2. 打开“集成与数据源”，选择 TikTok 官方 API。
3. 点击“断开授权”，确认撤销。
4. 如需再次确认，可在 TikTok Business 授权管理中移除本应用。

断开后，系统停止新的官方同步和官方动作。已有历史数据不会自动删除，请继续完成下方删除请求。

提交删除请求

使用连接本产品时登记的公司邮箱发送请求，并提供足以定位账户的最少信息：产品管理员账号、广告账户 ID 或店铺 ID，以及需要删除的数据范围。

为防止他人恶意删除数据，我们会通过账户登记信息验证请求人身份。

可以删除的内容

• 本产品管理员账户和会话。
• OAuth 访问令牌、刷新令牌和授权状态。
• 广告账户、店铺、GMV Max 计划、商品、素材和指标快照。
• 规则、名单、插件配对、同步记录和非强制保留的审计记录。

法律、安全调查、计费争议或平台政策要求必须保留的最少记录可能不会立即删除。我们会说明保留理由和期限。

处理时间

我们目标在 3 个工作日内确认请求，在完成身份验证后 30 天内删除活动系统数据。安全备份将在正常轮换周期内清除，目标不超过 90 天。完成后会向请求邮箱发送结果。

Revoke official access immediately

1. Sign in to the TBS GMVmax console.
2. Open Integrations and Data Sources, then select TikTok Official API.
3. Select Disconnect and confirm revocation.
4. If needed, remove the application in TikTok Business authorization management.

After disconnection, new official syncs and official actions stop. Existing history is not automatically deleted, so complete the deletion request below.

Submit a deletion request

Send the request from the company email used with the service. Include only the minimum information needed to locate the account: product administrator username, advertiser ID or shop ID, and the requested deletion scope.

We verify the requester against registered account information to prevent malicious deletion.

Data in scope

• Product administrator account and sessions.
• OAuth access tokens, refresh tokens and authorization state.
• Advertisers, shops, GMV Max campaigns, products, creatives and metric snapshots.
• Rules, lists, extension pairings, sync history and audit records not subject to mandatory retention.

Minimum records required by law, a security investigation, a billing dispute or platform policy may not be deleted immediately. We will explain the reason and retention period.

Timeline

Our target is to acknowledge a request within 3 business days and remove active-system data within 30 days after identity verification. Security backups are cleared through normal rotation, with a target of no more than 90 days. We email the result when complete.